Terms and Policies

 


Refund Policy

Refund request must be in writing and include the date.  The registration fee is non-refundable.  All online courses include in their total price a $100 non-refundable registration fee.  The material fee becomes non-refundable once the student receives the material.  All software-based online courses are treated as products and become completely non-refundable once the username and password have been issued.  The cancellation fee is calculated from the date the notice of cancellation is received.  All fees are non-transferable.  For more information about the school's admission, student dispute resolution, and dismissal policies, contact ATC.  Refunds for in-class programs are based on the table below:

If your visa to enter Canada is refused by the Canadian Embassy


You will receive FULL REFUND (less registration fee and any bank transfer fees). You must provide the refusal letter from the Canadian Embassy. If you have applied through an agent, you must contact your agent for your refund.

Withdrawal before
program starts

Refund

Less than 7 days after signing student application

The institution may retain the lesser of 10% of the total fees or $100

30 days or more before the program start date

The institution may retain 10% of the total fees

Less than 30 days before the program start date

The institution may retain 20% of the total fees

Withdrawal or dismissal after program starts

Refund

Within 10% of the program’s duration

The institution may retain 30% of the total fees

Within 10% to 30% of the program’s duration

The institution may retain 50% of the total fees

After 30% of the program’s duration

No refund is issued